A JPMorgan Chase customer is filing a lawsuit after the banking giant refused to reimburse thousands of dollars drained from her account by a bad actor.
Real estate attorney Ebony Lucas says she recently discovered her highly active business account has been hit with $30,000 in fraudulent transactions, reports CBS News Chicago.
Some of the fraudulent transactions listed the last name “McNary,” which Lucas promptly searched for in her email.
Lucas said she found a match, and confirmed her company corresponded with someone named McNary last September in a home sale that was never completed. After the company gave McNary instructions on how to wire the firm, including routing and bank account numbers, he appeared to vanish.
But three days later, CBS says McNary began to steal from her account – purchasing a car and paying his girlfriend’s bills.
“It turned out another woman’s name was also on Lucas’ bank transactions for more than $12,000 worth of bills paid to Discover, Home Depot, and Floor and Décor. The woman, who asked her name not be published, said she had dated McNary.”
Lucas says Chase gave her a “provisional credit” for a fraction of what was stolen and has denied all of her fraud claims, stating they must be filed within 30 days of the incident. But according to Lucas, several of the fraudulent transactions in question happened within the 30 day time frame.
Chase has not released a statement on the lawsuit, but says it’s “working closely with our customer to dispute these charges on their behalf.”
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